IBM Support

Maximo ear deployment fails with Deployment Descriptor Load Exception error

Troubleshooting


Problem

The EAR file could be corrupt and/or incomplete. Make sure that the application is at a compatible Java 2 platform, Enterprise Edition (J2EE) Level for WebSphere Application Server.

Cause

This error usually occurs when the one or both of two particular web.xml files do not have the correct syntax for LDAP configuration.

Resolving The Problem


Check that maximo\maximouiweb\webmodule\WEB-INF\web.xml and maximo\mbo\webmodule\WEB-INF\web.xml file have only one authentication type specified, BASIC or FORM, and that they are the same for both files.

Enable only one form of authentication form in web.xml files for maximoui and mbo. Only one of the following login-config parameters should be uncommented in each file.

    <login-config>
       <auth-method>BASIC</auth-method>
       <realm-name>MAXIMO Web Application Realm</realm-name>
    ....

or

    <login-config>
       <auth-method>FORM</auth-method>
       <realm-name>MAXIMO Web Application Realm</realm-name>
       <form-login-config>

    ...

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Component":"System Related","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.1;7.5;7.6","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"7.1.1;7.5;7.6","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"7.5;7.5.1;7.5.1.1;7.5.1.2;7.5.3;7.6.0;7.6.0.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSLKTY","label":"Maximo Asset Management for IT"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"7.1.1;7.2;7.2.1;7.2.2","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SS6HJK","label":"Tivoli Service Request Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"7.1;7.2;7.2.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSKTXT","label":"Tivoli Change and Configuration Management Database"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"7.1.1;7.2;7.2.1;7.2.2","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018

UID

swg21613965