IBM Support

License keys are not found on ESS site

Technote (troubleshooting)


Attempts to logon to the IBM Entitled Software Support (ESS) site results in no license keys available for Rational Developer for Power (RDP) for iSeries.


You log into the ESS site, but do not see the license keys.


You do not have the required administrative privileges to view the license keys.

Resolving the problem

Contact the ESS support team at +1 800 446 8989 to modify your privileges.

Cross reference information
Segment Product Component Platform Version Edition
Software Development Rational Developer for i Licensing

Document information

More support for: Rational License Key Server

Software version: Version Independent

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows

Reference #: 1613934

Modified date: 30 November 2012

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