Getting Error CODDb3008e on clicking ILMT web UI

Technote (troubleshooting)


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Problem(Abstract)

In logs error like this found which suggests password expired
<LogText><![CDATA[[LOG]:-> SQL message:
[ibm][db2][jcc][t4][2012][11248] Connection authorization failure occurred. Reason: Password expired.DSRA0010E: SQL State = null, Error Code = -99,999]]></LogText>
I also found error CODDB3008E
<Exception><![CDATA[com.ibm.license.mgmt.srvfrontend.service.ServiceException: CODDB3008E

Resolving the problem

A) change tlmsrv

1 login to machine where ILMT server is installed
2 checked /etc/passwd if tlmsrv is there
3 login as root and change password for user "tlmsrv"

B) then we login to ILMT web UI

1. Login to LMT Integrated Console
2. Go to: Security --> Secure administration... --> Secure administration, applications,... -> J2C authentication data -> LMT_JAAS_Auth
3. Type the correct password for tlmsrv user ID. (must be the same as the OS password for tlmsrv).
4. Click on OK or Apply.
5. You still need to click on "save" option on the top screen when it prompts you. This will ensure the change saved in the eWAS security.xml file. This part is important.

C) then we login to CLI ( ILMT CLI)

# cd /opt/IBM/ILMT/cli
#./lmtcli.sh
lmt>passwd
and hit enter
enter the new password

D) restart ILMT server


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Document information


More support for:

IBM License Metric Tool

Software version:

7.2.2

Operating system(s):

AIX, HP-UX, Linux, Solaris

Reference #:

1613900

Modified date:

2013-09-09

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