Technote (troubleshooting)
Problem(Abstract)
When Cognos 10.1.1 is deployed to JBOSS 4.2.3, users are unable to launch Business Insight.
There is an error on the startup of Connos Services
ERROR [STDERR] Caused by: java.io.
FileNotFoundException: /opt/Cognos/c10_64/dropins/com.ibm.cognos.bux.
When trying to access Business Insight on the web, you are presented wit a red "x"
Cause
This is a bug in JBoss
Environment
Cognos 10.1.1
JBoss 4.2.3
Resolving the problem
Update JBoss to 5.1.0, or, perform the steps to remove the FileURLConnection.class and Handler.class objects from the jboss-common.jar, identified at:
https://issues.apache.org/jira/browse/AXIS2-3837
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