Known Issues and Limitations: Version 6.4 IBM Tivoli Storage Manager for Enterprise Resource Planning

Preventive Service Planning


Abstract

Limitations and known issues for IBM Tivoli Storage Manager for Enterprise Resource Planning v6.4.x.

IBM Tivoli Storage Manager for Enterprise Resource Planning v6.4.0 and v6.4.1 contains the following components:

- Data Protection for SAP HANA® V6.4.0 and 6.4.1 respectively
- Data Protection for SAP® for Oracle V6.3
- Data Protection for SAP® for DB2 V6.3
- Administration Assistant for IBM Tivoli Storage Manager for Enterprise Resource Planning V6.2.1.1

IBM Tivoli Storage Manager for Enterprise Resource Planning v6.4.2 contains the following components:

- Data Protection for SAP HANA® V6.4.1
- Data Protection for SAP® for Oracle V6.4.2
- Data Protection for SAP® for DB2 V6.4.2
- Administration Assistant for IBM Tivoli Storage Manager for Enterprise Resource Planning V6.2.1.1

Content

The known issues and limitations for the Tivoli Storage Manager for Enterprise Resource Planning component at level V6.4 are listed below.


For known issues and limitations related to the components at level V6.3.x, please refer to the corresponding page at http://www.ibm.com/support/docview.wss?&uid=swg21511921.
For known issues and limitations related to the component at level V6.2.x, please refer to the corresponding page at http://www.ibm.com/support/docview.wss?&uid=swg21420531.

Updates, clarifications, and corrections to the currently published version of the IBM Tivoli Storage Manager for Enterprise Resource Planning V6.3 publications are located in the Documentation Updates tech note at the following URL: http://www.ibm.com/support/docview.wss?uid=swg27022454

Updates, clarifications, and corrections to the currently published version of the IBM Tivoli Storage Manager for Enterprise Resource Planning V6.4 publications are located in the Documentation Updates tech note at the following URL: http://www.ibm.com/support/docview.wss?uid=swg27036614

Known Issues and Limitations Specific to the Data Protection for SAP HANA® component:

  • V6.4.0.x only: Dedicated user ids to be used for scale-out nodes

    During execution of setup.sh you are asked for the name of the user to run all backup operations. When the same backup username is used for two different scale-out nodes of the same SAP HANA instance setup.sh completes successfully, but backups may fail with the following output from hdbsql command:
    * -10104: Invalid value for KEY name_of_key
    To verify that the key name_of_key is not found in the user store, issue from the database instance owner id:
    hdbuserstore list name_of_key

    Work-around: Use a dedicated backup username for each scale-out node of an SAP HANA instance.

    This limitation was lifted with Data Protection for SAP HANA® V6.4.1.0.

Known Issues and Limitations Specific to the Installation of IBM Tivoli Storage Manager for Enterprise Resource Planning

  • Installation in console mode requires X Window server

    In combination with some ssh clients, the console-based installation incorrectly checks for the presence of a X Window server. Therefore, if an X Window server is not available during Tivoli Storage Manager for Enterprise Resource Planning installation you may see this error:

    Launching installer...

    X connection to localhost:10.0 broken (explicit kill or server shutdown).

    User response: Unset the DISPLAY environment variable (unset DISPLAY) and re-run the installer. (77219)

  • Using the "Previous" and "Next" buttons in the uninstallation agent after the package has already been uninstalled may lead to an exception. (78014)

  • When uninstalling in console mode, the uninstaller may report "Some items could not be removed" although uninstallation completed successfully. (77924)

  • When uninstalling Tivoli Storage Manager for Enterprise Resource Planning (Oracle) in silent or console mode the uninstall agent returns RC 208 although uninstallation completed successfully. (77930)

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Document information


More support for:

Tivoli Storage Manager for Enterprise Resource Planning

Software version:

6.4

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Reference #:

1612446

Modified date:

2014-07-25

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