Tivoli Storage Manager server unable to start with error SQL10013N

Technote (troubleshooting)


Problem(Abstract)

Tivoli Storage Manager server unable to start after rebooting operating system.

Symptom

The following messages appear when starting the Tivoli Storage Manager server in the foreground:

ANR7801I Subsystem process ID is 8912984.
ANR0900I Processing options file /home/tsminst1/dsmserv.opt.
ANR7811I Using instance directory /home/tsminst1.
ANR4726I The ICC support module has been loaded.
ANR0990I Server restart-recovery in progress.
ANR0151W Failure starting database manager.
ANR9999D_1438116997 RdbStartInstance(rdbinst.c:1057) Thread<1>: Add codes to msg DB_DATABASE_START_FAILED sqlCode -10013.
ANR9999D Thread<1> issued message 9999 from:
ANR9999D Thread<1>  0x0000000100012fb4 StdPutText
ANR9999D Thread<1>  0x0000000100013afc OutDiagToCons
ANR9999D Thread<1>  0x000000010000eddc outDiagfExt
ANR9999D Thread<1>  0x000000010046df70 RdbStartInstance
ANR9999D Thread<1>  0x0000000100469c28 dbiInit
ANR9999D Thread<1>  0x00000001004617bc StartServer
ANR9999D Thread<1>  0x0000000100461430 admStartServer
ANR9999D Thread<1>  0x0000000100000edc main
ANR0172I rdbdb.c(1154): Error encountered performing action InstanceStop.
ANR0162W Supplemental database diagnostic information:  -10013:**No State Information Available (103)**:-10013 (**No Other Information Available (73)**).

Cause

The DB2 instance startup failed

Environment

Tivoli Storage Manager Version 6

Diagnosing the problem

Log in as the database instance owner (default: tsminst1) and run the command:

db2start

the db2start fails with SQL10013


Resolving the problem

Log in as the root user and run the command:

/opt/tivoli/tsm/db2/instance/bin/db2iupdt <instance_name>

Then log in as the database instance owner (default: tsminst1) to start DB2 :

db2start

Start the Tivoli Storage Manager server after the db2start command has successfully started the DB2 instance.

Product Alias/Synonym

TSM

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Document information


More support for:

Tivoli Storage Manager Extended Edition
Server

Software version:

6.2

Operating system(s):

AIX

Software edition:

All Editions

Reference #:

1612093

Modified date:

2012-12-12

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