Customers running IBM Rational Requirements Composer version 4.0 are advised to contact IBM Support to obtain a patch for v4.0 or upgrade to fix pack 22.214.171.124 to prevent a potential invalid server state that prevents access to projects.
Users might encounter a problem where they no longer have access to view/update artifacts in Requirements Composer until the system is restarted. The problem can manifest in a number of different ways, as described in the Symptoms and Work Items below. The defects have been resolved in the 126.96.36.199 release, and a patch is available for the 4.0 release which can be obtained by contacting IBM Rational Support.
NOTE: If the problem is not resolved after restarting the server please contact Support for information on how to identify and repair the type system.
1) User receives the following error when attempting to view artifacts:
Unable to load https:// /rm/operations status:500
([object Object])@https:// /rm/web/_js/?include=A~&etag=elZWYxpval_en_US&_proxyURL=%2Frm:15 ()@https://
/rm/web/_js/?include=A~&etag+elZWYxpvaL_en_US&_proxyURL=%2Frm:15 (-6)@https:// /rm/web/_js/?include=A~&etag=elZWYxpval_en_US&
2) The rm.log shows the following error:
2012-09-26 12:23:39,454 [ WebContainer : 21] ERROR m.fronting.server.rrs.operations.OperationsService - Server Error: Entry [224c3e42eda9a734]
at com.ibm.rdm.fronting.server.rrs.operations.internal.team. SaveArtifactOperation.getActions (SaveArtifactOperation.java:114)
3) The rm.log shows the following error:
2012-09-26 09:32:21,329 [RRC-Project Removed Signal Watcher] ERROR server.services.types.internal.WellKnownTypesCache - CRRRS4122E Exception occurred trying to remove cached wellknown types
Related Jazz.net Work Items included in 4.0 hotfix and 188.8.131.52 release:
Several tests failed in Class com.ibm.rdm.client.api.tests.LinkService20Test (59494)
NPE in WellknownTypesCache Project Removed Signal Watcher thread (59619)
Private self host project on jazz.net is not responding - Verify the request has the valid project url, if it didn't then use the project url of the requested type system (60180)
Can't create new artifact types/attributes and data types without server restart (61718)
WellknownTypes reconcile corrupting existing projects (62595)
Rate this page:
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.