Launching Rational RequisitePro results in "RequisitePro will not start..." error

Technote (troubleshooting)


Problem(Abstract)

Attempts to launch IBM Rational RequisitePro results in error "RequisitePro will not start, because it was unable to obtain a license..."

Symptom

You receive the following error message:

image

Cause

This error occurs since the application fails to register rqwrapper.dll file while launching

Resolving the problem

In order to resolve the resolve the reported problem, you will need to set an environment variable by applying the below steps:

  1. Right click on My Computer

  2. Select Properties > Advanced > Environment Variable

  3. Navigate to System Variables > Path > Edit

  4. Add the complete path where the file rqwrapper.dll is located in the RequisitePro install location.

    Default location: C:\Program Files\IBM\RationalSDLC\common

Once done launch Rational RequisitePro


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Document information


More support for:

Rational RequisitePro
Licensing

Software version:

7.1.2.4

Operating system(s):

Windows

Reference #:

1612031

Modified date:

2012-10-17

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