MSExchangeIS 9518 and 9519 errors with code 0x8004010f in App Event log.

Technote (troubleshooting)


Errors 9518 and 9519 with code 0x8004010f are reported by MSExchangeIS when FastBack for Microsoft Exchange opens a database.


When FastBack for Microsoft Exchange opens a database, that database is mounted onto a Recovery Storage Group. During the mounting operation, Exchange recognizes that the database is restored from a backup and needs to roll in the logs. After the logs are rolled in, the database is dismounted and remounted.

Diagnosing the problem

The following errors are logged in the Windows Application Event Log when FastBack for Microsoft Exchange opens a database:

MSExchangeIS WARNING EX-01 09/09/2012 17:27:53 9524 None The information store database "TSMRSG\SG1" was restored from a backup - it has been patched. Please backup this database.
MSExchangeIS ERROR EX-01 09/09/2012 17:27:53 9519 None Error 0x8004010f starting database "TSMRSG\SG1" on the Microsoft Exchange Information Store.
MSExchangeIS ERROR EX-01 09/09/2012 17:27:54 9518 None Error 0x8004010f starting Storage Group /DC=local/DC=DomainName/CN=Configuration/CN=Services/CN=Microsoft Exchange/CN=Company/CN=Administrative Groups/CN=Exchange Administrative Group/CN=Servers/CN=ServerName/CN=InformationStore/CN=TSMRSG on the Microsoft Exchange Information Store. MDB failed to start.

Resolving the problem

Ignore these errors. The database is automatically remounted after the transaction logs are applied to the restored database.

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Document information

More support for:

Tivoli Storage Manager FastBack for Microsoft Exchange

Software version:

5.5, 6.1

Operating system(s):


Reference #:


Modified date:


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