IBM Security Host Protection for Linux install script can fail before displaying license agreement

Technote (troubleshooting)


Problem(Abstract)

In certain configurations, the installation script for IBM Security Host Protection for Linux can fail with no error message, before even displaying the End User License Agreement (EULA).

Symptom

Running the script fails during startup, for example:

[root@host tmp]# ./psl-1.5.2.2011.258-Intel-Linux-release
Starting agent installation
Installation is reading files, this may take a few seconds
[root@host tmp]# _


Cause

This behavior can be seen if the directory /var/tmp is a link "pointing at" /tmp.


Diagnosing the problem

Use the ls command to determine if the directory containing the installation shell script is a symbolic link (symlink) to /tmp. For example:


[root@host tmp]# pwd
/var/tmp
[root@host tmp]# cd ..
[root@host var]# ls -al
total nnn
drwxr-xr-x 21 root root 4096 Sep  5 18:06 .
drwxr-xr-x 24 root root 4096 Aug 21 13:40 ..
...
lrwxrwxrwx  1 root root    4 Sep  5 18:06 tmp -> /tmp
...
[root@host var]# _


Resolving the problem

Ensure that /var/tmp is not a symlink to /tmp.



If the above information does not resolve your issue, contact IBM Security Systems Customer Support.

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Document information


More support for:

IBM Security Host Protection
Proventia Server

Software version:

1.0.0, 1.5.0, 1.5.2

Operating system(s):

Linux

Reference #:

1611194

Modified date:

2012-12-20

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