After upgrade from 9.0 to 9.2, Null Pointer exception found in

Technote (troubleshooting)


A customer has reported that after running the upgrade form 9.0 to 9.2, the SOURCEPASSWORD parameter is being removed from the Java command at the bottom of the file in the {install directory}/bin folder. They report seeing this issue only on AIX. They did also test on RHEL5 and Windows and did not see the issue.


A Null Pointer Exception, NPE, is found at, line 120, when running


-SourcePassword ${SOURCE_PASSWORD} is somehow removed from the Java command at the bottom of and therefore

Diagnosing the problem

Look for stack trace and error when running

Resolving the problem

Add -SourcePassword ${SOURCE_PASSWORD} back to the Java command in, and Follow the syntax of the other passwords set there.

Document information

More support for:

Sterling Selling and Fulfillment Suite

Software version:

9.0, 9.2

Operating system(s):


Reference #:


Modified date:


Translate my page

Content navigation