If a file MS Outlook file is stored to a FileNet® repository, and then later retrieved using IBM Content Collector for SAP® Applications, the file will not open in MS Outlook. Instead, the Windows client will not recognize the content type of the file.
In later MS Outlook installations, Outlook began not including a registry entry that would facilitate content type to file extension mapping.
Resolving the problem
1. Add the following registry entry to the Windows client computer.
2. Create a new 'string value 'called "Extension" with the value of ".msg"
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