Known issues with using Lotus Notes Traveler on iOS 6.x devices

Technote (troubleshooting)


Problem

Note the following issues described below related to running IBM Lotus Notes Traveler on Apple iOS 6.x devices. This list is subject to change as additional information becomes available and as OS updates are released.

Resolving the problem


Issue #1 - Meetings for which the user is the chair appear on their iOS 6 device in a light grey color regardless of settings. This issue can occur if the logon name used to create the device sync profile contains a space. (Apple bug report #12431367 has been opened for this issue.)

    Workaround: Remove the Notes Traveler profile from the device and then create a new one using a logon name that does not contain any spaces.


Issue #2 - When you make an update to or reschedule a "This and all future instances" entry of a repeating meeting, duplicate entries will be created in the Notes client after a device sync.

    Workaround: A bug report is being opened with Apple to request permanent resolution. As a temporary workaround for this issue, a solution has been provided via APAR LO71969. To obtain the fix, apply Notes Traveler 8.5.3.3 IF2 or 8.5.3 UP2, which is found on the Recommended Maintenance page.

Issue #3 - When a user creates a meeting invitation on an iOS 6.x device, the meeting invitation is sent but appears to be chaired by someone else. This removes the Edit option for the Chair, and prevents them from being able to add or change content and participants.
    Solution: This issue has been addressed via APAR LO73058. To resolve the issue, apply Notes Traveler 8.5.3.3 IF2 or 8.5.3 UP2, which is found on the Recommended Maintenance page.

Issue #4 - In some instance, an attendee of a meeting is changed to the chair of the meeting and a decline notice for the repeating meeting is sent.
    Solution: This issue has been addressed via APAR LO71982. To resolve the issue, apply Notes Traveler 8.5.3.3 IF2 or 8.5.3 UP2, which is found on the Recommended Maintenance page.


Related information

Lotus Notes Traveler - Product documentation
Known limitations with Apple Devices and Lotus Notes Tr


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Document information


More support for:

IBM Notes Traveler

Software version:

8.5.3

Operating system(s):

Apple iOS

Reference #:

1610736

Modified date:

2012-12-13

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