IBM Support

Unable to generate a PDF report from Internet Explorer 8

Technote (troubleshooting)


Attempts to generate a PDF report using Internet Explorer 8 results in the error "Internal error" and "Invalid request parameters."

Resolving the problem


  • Generate your PDF report from another web browser. Internet Explorer 9 (or later) or Firefox 10 (or later).


  • Generate your report in a format other than PDF.

Related information

Issue with links in generated Microsoft Word reports

Document information

More support for: Rational Engineering Lifecycle Manager

Software version: 1.0,, 4.0.3, 4.0.4, 4.0.5, 4.0.6

Operating system(s): Linux, Windows

Reference #: 1610387

Modified date: 06 December 2012