Links in generated Microsoft Word reports show a login error when clicked

Technote (troubleshooting)


Problem(Abstract)

Microsoft Word reports might include links to artifacts and in some cases, clicking the links might result in the message, "Invalid path to authentication servlet".

Cause

This problem is not specific to IBM Rational Engineering Lifecycle Manager.

Resolving the problem

WORKAROUNDS:

  • Paste the links into your browser directly.

    or

  • Follow the directions in this Microsoft article to have Office send hyperlinks to the browser directly.

    or

  • Generate your reports in another format

Related information

Unable to generate a PDF report from IE 8

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Document information


More support for:

Rational Engineering Lifecycle Manager
Reporting

Software version:

1.0, 1.0.0.1, 4.0.3, 4.0.4, 4.0.5, 4.0.6, 4.0.7, 5.0

Operating system(s):

Linux, Windows

Reference #:

1610385

Modified date:

2014-05-01

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