Troubleshooting
Problem
Microsoft Word reports might include links to artifacts and in some cases, clicking the links might result in the message, "Invalid path to authentication servlet".
Cause
This problem is not specific to IBM Rational Engineering Lifecycle Manager.
Resolving The Problem
WORKAROUNDS:
- Paste the links into your browser directly.
or
- Follow the directions in this Microsoft article to have Office send hyperlinks to the browser directly.
or
- Generate your reports in another format
Related Information
[{"Product":{"code":"SSUB2H","label":"IBM Engineering Lifecycle Optimization - Engineering Insights"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Reporting","Platform":[{"code":"PF033","label":"Windows"},{"code":"PF016","label":"Linux"}],"Version":"1.0;1.0.0.1;4.0.3;4.0.4;4.0.5;4.0.6;4.0.7;5.0;5.0.1;5.0.2","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Product Synonym
Rational Engineering Lifecycle Manager
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Document Information
Modified date:
16 June 2018
UID
swg21610385