IBM Support

An error message is seen the in log when browsing empty product lists

Troubleshooting


Problem

When you browse an empty list of recent or favorite products, this message appears in the log: "CRCPC2037E The named collection for user and name 'recents' does not exist"

Resolving The Problem

This issue is resolved in Rational Engineering Lifecycle Manager Fix Pack 1 (1.0.0.1) for 1.0. Install it to get the fix.

Aside from the fix, this message only indicates that the lists are currently empty; it can be safely ignored. After users add products to these lists, the message will no longer be added to the log.

[{"Product":{"code":"SSUB2H","label":"IBM Engineering Lifecycle Optimization - Engineering Insights"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Product Definition","Platform":[{"code":"PF033","label":"Windows"},{"code":"PF016","label":"Linux"}],"Version":"1.0","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Product Synonym

Rational Engineering Lifecycle Manager

Document Information

Modified date:
16 June 2018

UID

swg21610352