Using Vendavo software with ITCAM for AD - is it supported?

Technote (FAQ)


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Question

Is using Vendavo software with ITCAM for AD supported?

Answer

Vendavo is an application pricing software that can be used with WebSphere. When Vendavo is used with WAS, it will overwrite the WAS server.xml file. So if you've already got an ITCAM-instrumented WAS server.xml file (i.e., the server.xml file already has ITCAM arguments in it), then the Vendavo software will overwrite it. Thus using Vendavo with ITCAM and WAS is not supported.

However, there is a workaround with using Vendavo and ITCAM on the same WAS server. Try putting the ITCAM arguments from the server.xml file into the Vendavo's $VENDAVO_HOME/config/users/config.properties file and see if it copies it back when the server is started. This has been known to work but the standard disclaimer applies here - this workaround is only provided on an use-at-your-own-risk situation.


Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management Tivoli Composite Application Manager for WebSphere ITCAM for WebSphere (Dist) AIX, HP-UX, Linux, Solaris, Windows, AIX 64bit, AIX 6.1 6.1

Product Alias/Synonym

ITCAM ITCAM4AD ITCAMfAD ITCAM for Application Diagnostics

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Document information


More support for:

Tivoli Composite Application Manager for Application Diagnostics
ITCAM for APPLICATION DIAGNOSTICS Agent for WebSphere

Software version:

7.1

Operating system(s):

AIX, AIX 6.1, AIX 64bit, HP-UX, Linux, Solaris, Windows

Reference #:

1610343

Modified date:

2012-09-18

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