Troubleshooting
Problem
For CAM authentication at login page, using "\user" as user causes the IBM Cognos TM1 Operations Console to fail. This failure occurs because \u is treated as an escape sequence in the Cognos TM1 Operations Console.
Symptom
Cannot login to Cognos TM1 Operations Console with \user.
Cause
Escape sequences cannot be used on login.
Resolving The Problem
Change the login name so it does not begin with an escape sequence such as \u, \b\ or \n .
Not all escape sequences cause this problem however it is best practice to avoid using usernames that begin with them. You can find a list of escape characters by searching the Microsoft help site for "Escape Characters" or the Java(tm) help site for "Special Characters".
Historical Number
COGCQ00697680
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Document Information
Modified date:
15 June 2018
UID
swg21610251