"Invalid path to authentication servlet" error when logging into RTC, RRC, RDNG
Attempts to login to IBM Rational Team Concert (RTC), Rational Requirements Composer (RRC) or Rational DOORS Next Generation (RDNG) results in "Invalid path to authentication servlet" error.
When launching a hyperlink from Microsoft applications (such as Microsoft Outlook, Word, Excel, or others) to the repository in Microsoft Internet Explorer 8 (and not Mozilla Firefox) the following error will occur:
HTTP 403: "Invalid path to authentication servlet"
The proxy server is returning an HTTP 403 error code due to Internet Explorer disallowing HTTP traffic on the local file system.
Resolving the problem
This solution contains information about modifying the system registry. Before making any modifications to the Microsoft® Registry Editor, it is strongly recommended that you make a backup of the existing registry. For more information describing how to back up the registry, refer to the Microsoft Knowledge Base article 256986.
It is also recommended you contact IBM Support to ensure that your environment complies with the information in this technote to ensure that the resolution will apply.
The following registry key must be added:
|Software Development||Rational DOORS Next Generation||General information|
|Software Development||Rational Requirements Composer||General Information|
More support for:
Rational Team Concert
Software version: 22.214.171.124, 126.96.36.199, 188.8.131.52, 184.108.40.206, 220.127.116.11, 4.0, 18.104.22.168, 22.214.171.124, 4.0.1, 4.0.2, 4.0.3, 4.0.4, 4.0.5, 4.0.6
Operating system(s): AIX, Linux, Solaris, Windows
Software edition: Standard
Reference #: 1609759
Modified date: 2014-06-19