Determining IBM Tivoli Monitoring Product Maintenance level

Technote (FAQ)


Question

How do you determine the maintenance level for an IBM Tivoli Monitoring Component or Product?

Answer

Use the following method to locate the ITM Component Maintenance level.

Product logs are generated when the product is started. On z/OS the SYSOUT is found with the started task under ddname RKLVLOG. On Distributed systems, the logs are normally located in the ITM Home/logs directory. The Product code is part of the log file name, like " _ms_ TEMS " and " _cq_ TEPS ". The location can be tailored using the CTIRA_LOG_PATH.

Go to the Product log and look for the "IBM Tivoli RAS1 Service Log" section. Below the box, you will see Components listed with the Driver. The Driver is the component build level, or maintenance level. Pick the first component and get the build level of the component. There is an eye catcher, similar to

"tms_ctbs630fp3" followed by a colon ":" and a value like d4191a tms_ctbs630fp3:d4191a

Go to TechNote "Platform Maintenance Tables" 7008514 found at URL:
http://www-01.ibm.com/support/docview.wss?uid=swg27008514

Look for the d4191a. You find that d4191a compares with MDV 6.3.0-TIV-ITM-FP0003. The number corresponds to a date: d stands for "date", 4191a refers to 2014, day 191 and "a" means first capture of that day.

Typically you will find two dates based on the components involved. One will be for the basic services, seen with component kbb, kgl and others. The second is for the TEMS or Agent components. For example kds for the TEMS data server SQL processor. Sometimes the basic services number can be shared between different product levels.

This example shows the ITM product is at v6.3.0 FP3.

If you do not find a match, the log may be from a diagnostic, provisional or some other build made especially for your environment.

You can derive the same information from the Agent logs. You can verify the maintenance levels, by locating the driver information from the logs and comparing the information with the Platform Maintenance Tables, which covers all ITM components.

On the Linux/Unix Distributed ITM platforms, you can run the `cinfo -i` command, to get a detailed inventory about the ITM components installed on the server. Check out `cinfo` on your platform. There are other options to `cinfo` which provide more detailed information. On Windows the kincinfo command supplies the same information.


Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management Tivoli Monitoring
Systems and Asset Management Tivoli Monitoring Agent Family
Systems and Asset Management Tivoli Monitoring for Applications
Systems and Asset Management Tivoli Monitoring for Databases
Systems and Asset Management Tivoli Monitoring for Network Performance
Systems and Asset Management Tivoli Monitoring Infrastructure
Systems and Asset Management Tivoli Monitoring System Edition for System p
Systems and Asset Management Tivoli Monitoring Version 6
Systems and Asset Management Tivoli OMEGAMON DE for Databases on Distributed Systems
Systems and Asset Management Tivoli OMEGAMON DE for Distributed and z/OS Systems
Systems and Asset Management Tivoli OMEGAMON DE for Linux on zSeries
Systems and Asset Management Tivoli OMEGAMON DE on z/OS
Systems and Asset Management Tivoli OMEGAMON for z/VM
Systems and Asset Management Tivoli OMEGAMON Family
Systems and Asset Management Tivoli OMEGAMON IMS Product Family
Systems and Asset Management Tivoli OMEGAMON Messaging Product Family
Systems and Asset Management Tivoli OMEGAMON Monitoring Agent for Distributed Systems
Systems and Asset Management Tivoli OMEGAMON MVS Product Family
Systems and Asset Management Tivoli OMEGAMON XE for Distributed Systems
Systems and Asset Management Tivoli OMEGAMON XE for Linux on zSeries
Systems and Asset Management Tivoli OMEGAMON XE for z/VM and Linux
Systems and Asset Management Tivoli OMEGAMON XE on z/OS

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Document information


More support for:

Tivoli Monitoring Version 6

Software version:

All Versions

Operating system(s):

AIX, AIX 64bit, HP-UX, Linux, Linux Red Hat - iSeries, Linux Red Hat - pSeries, Linux Red Hat - xSeries, Linux Red Hat - zSeries, Linux SUSE - iSeries, Linux SUSE - xSeries, Linux SUSE - zSeries, Linux xSeries, Linux zSeries, Linux/x86, OS/390, OS/400, Platform Independent, Solaris, Solaris Opteron, Windows, Windows 2000, Windows 2003 server, Windows 7, Windows Vista, Windows XP, i5/OS, z/OS

Reference #:

1609756

Modified date:

2015-02-18

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