After installing the IBM Traffic Information Hub V1.0.1.1, the link for IBM Intelligent Transportation does not display in the solution portal

Technote (troubleshooting)


Problem(Abstract)

After installing the IBM® Traffic Information Hub version 1.0.1 Interim Feature 1, the link for IBM® Intelligent Transportation does not display in the solution portal.

Symptom

When you enter the main solution portal interface, the Transportation entry link does not display as expected. No errors are reported during the installation of the IBM® Traffic Information Hub version 1.0.1.1 to indicate that the installation failed.


Cause

This issue occurs if you install the IBM Traffic Information Hub version 1.0.1 Interim Feature 1 (1.0.1.1) without the prerequisite IBM® Intelligent Operations Center environment installed. If the IBM Intelligent Operations Center 1.0 Fix Pack 1 (1.0.0.1) is not installed, then this issue occurs.

During the installation of the IBM Traffic Information Hub version 1.0.1 Interim Feature 1, the installer does not detect that the required IBM Intelligent Operations Center 1.0 Fix Pack 1 (1.0.0.1) is not installed.
To download Fix Pack 1, see IBM Intelligent Operations Center 1.0 Fix Pack 1.


Resolving the problem

This is a known problem that is currently under investigation.


To resolve the problem, uninstall IBM® Traffic Information Hub version 1.0.1 Interim Feature 1 (1.0.1.1), apply the IBM Intelligent Operations Center 1.0 Fix Pack 1 (1.0.0.1) release and re-install IBM® Traffic Information Hub version 1.0.1 Interim Feature 1 (1.0.1.1).

When installing the IBM® Traffic Information Hub version 1.0.1 Interim Feature 1 (1.0.1.1), complete the prerequisite steps for preparing to install Interim Feature 1 at Preparing to install Interim Feature 1 in the IBM Intelligent Transportation: Traffic Information Hub Information Center.


Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

IBM Intelligent Transportation
IBM Traffic Information Hub

Software version:

1.0.1.1

Operating system(s):

Linux Red Hat - xSeries

Software edition:

All Editions

Reference #:

1609745

Modified date:

2012-09-04

Translate my page

Machine Translation

Content navigation