IBM Support

IBM Connections Mail: Internet Explorer 8 and 9 only: No error message is displayed when you attempt to attach a file with 0 bytes

Technote (troubleshooting)


Problem

Using Internet Explorer, if you try to attach a file with no content (0 byte size), the file appears to be uploaded, but it is not. No warning or error message is displayed. For other browsers, when you select a 0 byte file, an error message is displayed and you cannot upload the file.

Cause

This is a limitation of Internet Explorer. It is not possible to detect 0 byte files because obtaining the size of a file on a local computer using the HTML <input> element is not supported.

Environment

IBM Connections Mail on Internet Explorer

Resolving the problem

To avoid this issue, use a different supported browser. This issue has been reported to IBM Connections Mail development.

Document information

More support for: IBM Connections Mail

Software version: 1.0, 1.0.0.1, 1.3

Operating system(s): AIX, Linux, Windows

Reference #: 1609700

Modified date: 10 April 2013