RELM report generation fails intermittently

Technote (troubleshooting)


Problem(Abstract)

Report generation sometimes fails with the message:
"Could not load template <template_path>/template.data. Error is: "

Symptom

The error could occur while generating a report from IBM Rational Engineering Lifecycle Manager (RELM), as in the example below:

  1. Click Views > Shared Views > Sample > Simple Sample > Generate Report.
  2. Complete the wizard, and click Finish.
A message box reading
"Could not load template <template_path>/template.data. Error is: "
is shown at the top of the report dialog box.

Cause

This is due to a bug in IBM Rational Publishing Engine (RPE).

Resolving the problem

This issue is resolved in Rational Engineering Lifecycle Manager Fix Pack 1 (1.0.0.1) for 1.0. Install it to get the fix.

Alternatively, if you get the error, just try again; the problem happens about one third of the time.


Related information

Executing an RPE report with parameters sometimes fails

Cross reference information
Segment Product Component Platform Version Edition
Software Development Rational Publishing Engine General Information

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Document information


More support for:

Rational Engineering Lifecycle Manager
Reporting

Software version:

1.0

Operating system(s):

Linux, Windows

Reference #:

1609517

Modified date:

2012-12-06

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