Troubleshooting
Problem
Report generation sometimes fails with the message:
"Could not load template
Symptom
The error could occur while generating a report from IBM Rational Engineering Lifecycle Manager (RELM), as in the example below:
- Click Views > Shared Views > Sample > Simple Sample > Generate Report.
- Complete the wizard, and click Finish.
"Could not load template <template_path>/template.data. Error is: "
is shown at the top of the report dialog box.
Cause
This is due to a bug in IBM Rational Publishing Engine (RPE).
Resolving The Problem
This issue is resolved in Rational Engineering Lifecycle Manager Fix Pack 1 (1.0.0.1) for 1.0. Install it to get the fix.
Alternatively, if you get the error, just try again; the problem happens about one third of the time.
Related Information
[{"Product":{"code":"SSUBFB","label":"IBM Engineering Lifecycle Optimization - Publishing"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"General Information","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSUB2H","label":"IBM Engineering Lifecycle Optimization - Engineering Insights"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Reporting","Platform":[{"code":"PF033","label":"Windows"},{"code":"PF016","label":"Linux"}],"Version":"1.0","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Product Synonym
Rational Engineering Lifecycle Manager;Rational Publishing Engine
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Document Information
Modified date:
16 June 2018
UID
swg21609517