BMXAU0007E - Connection to API Proxy is OK but failed

Technote (troubleshooting)


Problem(Abstract)

After upgrading to 7.1.1.10 cannot connect to Primavera adapter

Symptom

Error :

BMXAU0007E - Connection to API Proxy is OK but failed to connect to the API Server. Message from API Server: Unable to get database instances.

Cause

After the fix pack installation the weblogic-application.xml is overwritten

Resolving the problem

Edit the \ibm\SMP\maximo\applications\maximo\META-INF\weblogic-application.xml


Add the following lines and save.

<prefer-application-packages>
<package-name>org.apache.xerces.*</package-name>
</prefer-application-packages>

Add just after the tag <weblogic-application>. After editing the file, rebuild and redeploy the maximo.ear and restart the application server.

Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management IBM Maximo Adapter for Primavera
Systems and Asset Management IBM Maximo Asset Management

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Document information


More support for:

IBM Maximo Adapter for Primavera
Primavera Integration

Software version:

7.1

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Reference #:

1609488

Modified date:

2013-08-19

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