IBM Support

Domino only: Opening an encrypted email in IBM Connections Mail marks it as read on the IBM Lotus Domino server, even though email content is not displayed

Technote (troubleshooting)


When opening an encrypted message in Connections Mail, the email is marked as read on the Domino server even if the contents of the email was not read. Connections Mail cannot determine if the message was read or unread in a previous state, so encrypted message are marked as read.


Connections Mail with Lotus Domino mail server

Resolving the problem

There is currently no work around. This issue has been reported to IBM Connections Mail development.

Document information

More support for: IBM Connections Mail

Software version: 1.0,, 1.3

Operating system(s): AIX, Linux, Windows

Reference #: 1609373

Modified date: 10 April 2013

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