Internet Explorer 9 only: Embedded image is lost in a forwarded or replied-to email

Technote (troubleshooting)


When using Internet Explorer 9, if a user replies to or forwards an email with an embedded image, the recipient may not receive the image, or the image appears as a broken link.


IE versions earlier than 9.0.8 experience problems in setting the image attribute. IE version 9.0.8 or later fixed this issue.

Resolving the problem

Use Windows Update to update IE 9 to the latest version.

Document information

More support for:

IBM Connections Mail

Software version:

1.0,, 1.3

Operating system(s):

AIX, Linux, Windows

Reference #:


Modified date:


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