Internet Explorer 9 only: Embedded image is lost in a forwarded or replied-to email

Technote (troubleshooting)


Problem

When using Internet Explorer 9, if a user replies to or forwards an email with an embedded image, the recipient may not receive the image, or the image appears as a broken link.

Cause

IE versions earlier than 9.0.8 experience problems in setting the image attribute. IE version 9.0.8 or later fixed this issue.

Resolving the problem

Use Windows Update to update IE 9 to the latest version.

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Document information


More support for:

IBM Connections
Mail

Software version:

1.0, 1.0.0.1, 1.3

Operating system(s):

AIX, Linux, Linux zSeries, Windows

Reference #:

1609356

Modified date:

2013-04-10

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