Troubleshooting
Problem
Graphical environment for IBM Installation Manager will fail if the necessary X libraries, including GTK and Xtst, are not installed on Linux systems.
Cause
The 32-bit versions of the X libraries required by IBM Installation Manager are not installed on the system.
They should be in the /usr/lib/ and /usr/lib64/ directory.
# ls -d /usr/lib*/gtk*
/usr/lib64/gtk-2.0 /usr/lib/gtk-2.0
# ls -d /usr/lib*/*Xtst*
/usr/lib64/libXtst.so.6 /usr/lib/libXtst.so.6
/usr/lib64/libXtst.so.6.1.0 /usr/lib/libXtst.so.6.1.0
Resolving The Problem
There are two solutions:
- Work with Installation Manager silently using response files.
or - Install the necessary X libraries using a package manager like rpm or zypper or YaST.
Below is sample list of packages that you may have on your system after you install the 32-bit GTK+ 2 runtime libraries:
gtk2
gtk2-32bit
gtk2-branding-SLED
gtk2-engines
gtk2-engines-32bit
gtk2-lang
gtk2-theme-SLED
libgthread 32bit
scim-bridge-gtk
scim-bridge-gtk-32bit
wxGTK
On a double-byte character set (DBCS) system, if you see an error similar to this error:
# ./install
Launching a SCIM daemon with Socket FrontEnd...
GTK IM Module SCIM: Cannot connect to Panel!
Launching a SCIM daemon with Socket FrontEnd...
GTK IM Module SCIM: Cannot connect to Panel!
Launching a SCIM daemon with Socket FrontEnd...
GTK IM Module SCIM: Cannot connect to Panel!
- Run the following command:
# export GTK_IM_MODULE=scim-bridge
- Start the install
[{"Product":{"code":"SSDV2W","label":"IBM Installation Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"General information","Platform":[{"code":"PF016","label":"Linux"}],"Version":"1.3.3;1.3.4;1.3.4.1;1.4;1.4.1;1.4.2;1.4.3;1.4.4;1.5;1.5.0.1;1.5.1;1.5.2;1.5.3;1.6;1.6.1;1.6.2;1.6.3;1.6.3.1;1.7;1.7.1;1.7.2;1.7.3;1.8","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
25 October 2021
UID
swg21609341