IBM Support

X libraries required by IBM Installation Manager on SUSE Linux Enterprise Server (SLES) and Red Hat Enterprise Linux (RHEL) for System z

Troubleshooting


Problem

Graphical environment for IBM Installation Manager will fail if the necessary X libraries, including GTK and Xtst, are not installed on Linux systems.

Cause

The 32-bit versions of the X libraries required by IBM Installation Manager are not installed on the system.
They should be in the /usr/lib/ and /usr/lib64/ directory.

# ls -d /usr/lib*/gtk*
/usr/lib64/gtk-2.0 /usr/lib/gtk-2.0

# ls -d /usr/lib*/*Xtst*
/usr/lib64/libXtst.so.6      /usr/lib/libXtst.so.6
/usr/lib64/libXtst.so.6.1.0  /usr/lib/libXtst.so.6.1.0

Resolving The Problem

There are two solutions:

  • Work with Installation Manager silently using response files.
    or
  • Install the necessary X libraries using a package manager like rpm or zypper or YaST.

Below is sample list of packages that you may have on your system after you install the 32-bit GTK+ 2 runtime libraries:

gtk2
gtk2-32bit
gtk2-branding-SLED
gtk2-engines
gtk2-engines-32bit
gtk2-lang
gtk2-theme-SLED
libgthread 32bit
scim-bridge-gtk
scim-bridge-gtk-32bit
wxGTK

On a double-byte character set (DBCS) system, if you see an error similar to this error:

# ./install
Launching a SCIM daemon with Socket FrontEnd...
GTK IM Module SCIM: Cannot connect to Panel!
Launching a SCIM daemon with Socket FrontEnd...
GTK IM Module SCIM: Cannot connect to Panel!
Launching a SCIM daemon with Socket FrontEnd...
GTK IM Module SCIM: Cannot connect to Panel!

  1. Run the following command:

    # export GTK_IM_MODULE=scim-bridge


  2. Start the install

[{"Product":{"code":"SSDV2W","label":"IBM Installation Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"General information","Platform":[{"code":"PF016","label":"Linux"}],"Version":"1.3.3;1.3.4;1.3.4.1;1.4;1.4.1;1.4.2;1.4.3;1.4.4;1.5;1.5.0.1;1.5.1;1.5.2;1.5.3;1.6;1.6.1;1.6.2;1.6.3;1.6.3.1;1.7;1.7.1;1.7.2;1.7.3;1.8","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
25 October 2021

UID

swg21609341