IBM Support

How to install/upgrade Controller server/client

Technote (troubleshooting)


Problem(Abstract)

Customer is looking for advice on how best to install or upgrade the Controller server and/or client version.

Is there any best practice advice available?

Cause

Customer has already read the official documentation (PDF documents such as "ctrl_arch.pdf", "ctrl_inst.pdf" and "qrc_ctrl_inst.pdf", which are located inside the installation media) but is looking for a more "step-by-step" guide with screenshots etc.

Resolving the problem

This Technote contains many documents created by IBM Support which gives 'top tips' and best practices based on customer feedback.

  • NOTE: These documents are the most recent versions available at the time this Technote was last updated (January 2018)

Controller 10.3.1 (Released November 2017)

  • Installation of server:
    • 01c.Installing & Configuring IBM Cognos Controller 10.3.1 server - Support Proven Practice.pdf
  • Upgrade from previous version:
    • Coming later
  • Installation of client:
    • See separate Technote #1965917.
  • Server architecture and recommended specifications:
    • In general terms, you can still use most of the contents of "04. Controller 10.2 Architecture and Server Sizing - Support Proven Practice". However:

    - The Excel link benefits from more CPU/RAM. Updated advice is therefore available inside separate IBM Technote #2005966

    - There is a new Controller Web feature (from Controller 10.3.0 onwards) which is not described in that document.


Controller 10.3.0 (Released December 2016)

  • Installation of server:
    • 01c.Installing & Configuring IBM Cognos Controller 10.3.0 server - Support Proven Practice.pdf
  • Installation of client:
    • See separate Technote #1965917.
  • Server architecture and recommended specifications:
    • In general terms, you can still use most of the contents of "04. Controller 10.2 Architecture and Server Sizing - Support Proven Practice". However:

    - The Excel link benefits from more CPU/RAM. Updated advice is therefore available inside separate IBM Technote #2005966

    - There is a new Controller Web feature (from Controller 10.3.0 onwards) which is not described in that document.


Controller 10.2.1 (Released March 2015)

  • Installation of server:
    • 01d.Installing & Configuring IBM Cognos Controller 10.2.1 server - Support Proven Practice
  • Installation of client:
    • The process to install the Controller 10.2.1 client is exactly the same as when using the 10.2.0 client, so you can use the attached "02. How to install the IBM Cognos Controller 10.2 client - QUICK START guide - Support Proven Practice" guide. The only difference is that Controller 10.2.1 now supports Excel 2013
    • TIP: Basic installation instructions can also be found inside Technote #1965917.
  • Upgrade from previous version:
    • 03b. Upgrading to IBM Cognos Controller 10.2.1 from a previous Controller version - Support Proven Practices
  • Server architecture and recommended specifications:
    • In general terms, you can still use most of the contents of "04. Controller 10.2 Architecture and Server Sizing - Support Proven Practice". However, the Excel link benefits from more CPU/RAM. Updated advice is therefore available inside separate IBM Technote #2005966
  • How to install/configure TM1 for use with FAP:
    • See separate IBM Technote #1679216.
    • NOTE: That IBM Support-created document was created by a different author from the guides found in this Technote.
  • How to install DB2 Server for use with Controller:
    • 06c.Installing & Configuring IBM DB2 10.5 for use with Cognos Controller 10.2 - Support Proven Practice.pdf

Controller 10.2 (Released June 2014)

  • Installation of server:
    • 01b.Installing & Configuring IBM Cognos Controller 10.2 server - Support Proven Practice
  • Installation of client:
    • 02. How to install the IBM Cognos Controller 10.2 client - QUICK START guide - Support Proven Practice
  • Upgrade from previous version:
    • 03. Upgrading to IBM Cognos Controller 10.2.0 from a previous Controller version
  • Server architecture and recommended specifications:
    • 04. Controller 10.2 Architecture and Server Sizing - Support Proven Practice
  • How to install/configure TM1 for use with FAP:
    • See separate IBM Technote #1679216, specifically the attached document "Installing_FAP_for_Cognos_Controller_10.2_Best_Practice.pdf" (that document is also known as "Installing the Financial Analytic Publisher (FAP) for Controller 10.2" and "Installing & Configuring IBM Cognos Controller 10.2 FAP with TM1 10.2.2").
    • NOTE: That IBM Support-created document was created by a different author from the guides found in this Technote.
  • How to install DB2 Server for use with Controller:
    • 06c.Installing & Configuring IBM DB2 10.5 for use with Cognos Controller 10.2 - Support Proven Practice.pdf

Related information

Developerworks website
1679216 - Installing IBM Cognos Controller FAP with TM1
1965917 - How to install the Controller local client
2005966 - Citrix/Terminal server sizing - recommended h

Document information

More support for: Cognos Controller
Controller

Software version: 10.2.0, 10.2.1, 10.3, 10.3.1

Operating system(s): Windows

Reference #: 1608353

Modified date: 01 March 2018


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