IBM Support

Non-global zone installations of ClearCase with MVFS installed prevent global zone from being upgraded

Troubleshooting


Problem

When IBM Rational ClearCase is installed in the Global Zone and in any associated non-global zones, attempts to update IBM Rational ClearCase in the Global Zone fail. As a result, you cannot update the IBM Rational ClearCase with MVFS installations in the non-global zone with Fix Packs. Note: This issue has been resolved in ClearCase versions 7.1.2.8 or 8.0.0.3 or later. In those environments, you can upgrade ClearCase without having to uninstall ClearCase from the global and non-global zones.

Symptom

To reproduce this problem on a Solaris 10 system:

  1. Install ClearCase 7.1.2 Full Installation in the global zone.
  2. Install ClearCase 7.1.2 Full Installation on the non-global zone.
  3. Stop ClearCase in the non-global zone.
  4. From the global zone, try to upgrade to 7.1.2.8.

    The following error message is displayed::

    ClearCase MVFS must be uninstalled from every non-Global Zone if  it is uninstalled from the Global Zone.

Cause

During the update process, MVFS attempts to remove ClearCase from the Global Zone. However, the removal operation is not supported when IBM Rational ClearCase is already installed in any of the associated non-global zones.

Resolving The Problem

Complete these steps to work around this problem:

  1. Uninstall IBM Rational ClearCase from all the non-global zones.
  2. Upgrade IBM Rational ClearCase in the Global Zone to the required version.
  3. In each of the required non-global zones, install the same ClearCase version that you installed in the global zones.

[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation","Platform":[{"code":"PF027","label":"Solaris"}],"Version":"7.1.2;7.1.2.1;7.1.2.10;7.1.2.2;7.1.2.3;7.1.2.4;7.1.2.5;7.1.2.6;7.1.2.7;7.1.2.8;7.1.2.9;8.0;8.0.0.1;8.0.0.2;8.0.0.3","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Historical Number

WI37925_JAZZOP23

Document Information

Modified date:
16 June 2018

UID

swg21608234