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Sometimes single click stops working; double-click is needed

Technote (troubleshooting)


Sometimes single click stops working, and a double-click is needed. It happens on some Macintosh machines, which have installed Window assist tools, and checked "Enabled access for assistive devices" in preferences.

Resolving the problem

Open System Preferences, select "Accessibility", then disable (uncheck) the option "Enable access for assistive devices".

Document information

More support for: IBM Notes
Client UI

Software version: 8.5.4

Operating system(s): OS X

Reference #: 1608209

Modified date: 05 December 2013