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Creating a Library Place fails when /temp directory does not have appropriate access in Quickr for WebSphere Portal


Technote (troubleshooting)


Problem

Creating a Library Place fails when /temp directory does not have appropriate access in Quickr for WebSphere Portal

Symptom

The browser might display error similar to "The library configured for this application has been deleted. Contact your administrator for assistance"


Cause

This is because /temp directory does not have proper access. You might also see error message in the log when appropriate tracings are enabled

For eg:

com.ibm.content.service.clb.serialization.SerializationException:
java.io.FileNotFoundException: /tmp/clbdata/clb_fwdRefs.properties
...
...
[03.08.12 13:29:58:800 CEST] 000000b3 RegisterSearc 3
com.ibm.wps.dm.controller.DMController setInitializationData the current
library was not accessible, no registration can be performed
com.ibm.wps.dm.service.ContentApiException: itemNotFound


Resolving the problem

Giving write access on /temp folder resolves the issue.


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Document information

Lotus Quickr for WebSphere Portal

Place


Software version:
8.5


Operating system(s):
AIX, Linux, Windows


Software edition:
All Editions


Reference #:
1608058


Modified date:
2012-11-14

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