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Email toolbar buttons not available in Firefox 14.01 or Firefox 10.06


Technote (troubleshooting)


Problem(Abstract)

In Event Studio, when you create an email to send to an individual, group or dynamic recipient, the following editing toolbar buttons are not available when using Firefox 14.01 or Firefox 10.06:
- Insert Table
- Alignment
- Text Formating
- Bullets and numbering
- Indentation


Environment

Firefox 14.01, Firefox 10.06

Resolving the problem

The toolbar buttons are available when using Internet Explorer.

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Copyright and trademark information

IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.

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Document information

Cognos Business Intelligence and Financial Performance Management


Software version:
10.2


Operating system(s):
Windows


Reference #:
1607445


Modified date:
2012-09-11

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