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Email toolbar buttons not available in Firefox 14.01 or Firefox 10.06

Technote (troubleshooting)


In Event Studio, when you create an email to send to an individual, group or dynamic recipient, the following editing toolbar buttons are not available when using Firefox 14.01 or Firefox 10.06:
- Insert Table
- Alignment
- Text Formating
- Bullets and numbering
- Indentation


Firefox 14.01, Firefox 10.06

Resolving the problem

The toolbar buttons are available when using Internet Explorer.

Document information

More support for: Cognos Business Intelligence
Event Studio

Software version: 10.2

Operating system(s): Windows

Reference #: 1607445

Modified date: 28 March 2014

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