IBM Support

Permissions error when trying to install SPD file.

Troubleshooting


Problem

When I try to install a custom dialog file (.SPD) I receive on of the following messages: When double clicking on the SPD file or drag/drop to an open IBM SPSS Statistics window: Error Saving dialog specification. You must have write permission to the deployment directory Error creating deployment directory (Or if it is Windows 7 64 bit, a path is given) When opening IBM SPSS Statistics and selecting Utilities>Custom Dialogs>Install Custom Dialog... and select the SPD file to open and install: Cannot install custom dialog to any of the specified locations C:\PROGRA~1\IBM\SPSS\STATIS~1\xx\ext\lib (where xx=the version of IBM SPSS Statistics) Additionally when I right click IBM SPSS Statistics and select to run as administrator and try drag/drop the file to the open window it will not change the mouse pointer from the not allowed icon and will not permit it to be dropped to the IBM SPSS Statistics window.

Resolving The Problem

To resolve the problem you will need to allow your users permission to the ext\lib folder in the IBM SPSS Statistics install folder.

To grant write/modify permissions to the lib folder, navigate to the folder and right click on the lib folder and select properties, then select the security tab. Click on edit and select the 'users' account and select 'Full Control' then click on OK, then OK again.

By default the location is:


C:\Program Files\IBM\SPSS\Statistics\xx\ext\lib\ (where xx=the version of IBM SPSS Statistics installed)

After you have allowed the user permission you should be able to install the custom dialog as per the documentation via Utilities>Custom Dialogs>Install Custom Dialog...

[{"Product":{"code":"SSLVMB","label":"IBM SPSS Statistics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Statistics Desktop","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Not Applicable","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSLVMB","label":"IBM SPSS Statistics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Statistics Desktop","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Not Applicable","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
16 April 2020

UID

swg21607041