Mac Installation Instructions

Technote (FAQ)


Question

How do I install the MAC OSX client on different versions of OSX?

Answer

Note: For client versions 8.2.1175 and earlier:
OSX 10.4 and later

  • Download the corresponding BES Client package file to the Mac computer.
  • Open the disk image by double clicking the BESAgent-8.2.1175.0-BigFix_MacOSX.dmg file to mount it.
  • Run the BESAgent Installer Builder. The Installer Builder will request the masthead file which is available by using the BESAdmin tool on the BES Server computer ("Export Masthead" functionality). The file must be named "actionsite.afxm" for the installation to work properly.
  • After running through the Installer Builder it will ask you where to save the Mac Installer dmg file you will use to install the MAC BESAgent.
  • Once the disk image has been created, mount it and simply double click the BESAgent-8.2.1175.0_MacOSX.pkg to launch the installer.

For client versions 8.2.1310.0 (8.2 Patch 4) and higher:

OSX 10.4 and 10.5
  • Download the corresponding BES Client package file to the Mac computer.
  • Open the disk image by double clicking the BESAgent-8.2.1310.0-BigFix_MacOSX.dmg file to mount it.
  • Run the BESAgent Installer Builder. The Installer Builder will request the masthead file which is available by using the BESAdmin tool on the BES Server computer ("Export Masthead" functionality). The file must be named "actionsite.afxm" for the installation to work properly.
  • After running through the Installer Builder it will ask you where to save the Mac Installer dmg file you will use to install the MAC BESAgent.
  • Once the disk image has been created, mount it and simply double click the BESAgent-8.2.1310.0_MacOSX.pkg to launch the installer.

OSX 10.6 and later
  • The distribution includes one DMG (mountable Disk Image file) that contains utilities and a separate PKG download for the install or upgrade package. The files are identified as 10.6 versions in the file names.
  • Download the corresponding BES Client package file to the Mac computer.
  • Copy the PKG file to any directory and copy the masthead file for your deployment into the same directory. Make sure the masthead file is named actionsite.afxm.
  • You may optionally include a pre-defined settings file (clientsettings.cfg) in the install directory to create custom settings for the Mac client at installation time.
  • Launch the PKG installer by double-clicking the BESAgent-8.2.1310.0-BigFix_MacOSX10.6.pkg file and run through the installer. The agent will start up after the installation completes as long as the masthead file is included in the install directory.

Note: If you are running Mac Power PC with OS 10.3.9, use this image:
BESAgent-7.2.6.4-IBM_MacOSX.dmg which is available from the following URL:
Note: You can find the current versions of the Mac binaries here: http://support.bigfix.com/bes/install/besclients-nonwindows.html
and prior Mac versions here:
http://support.bigfix.com/bes/install/besnonwindowsarchive.html

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Document information


More support for:

Tivoli Endpoint Manager

Software version:

Version Independent

Operating system(s):

Mac OS, Mac OS X

Software edition:

Edition Independent

Reference #:

1606531

Modified date:

2014-05-30

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