IBM Support

CommonStore for SAP is not fully uninstalled on SUSE Linux Enterprise Server (SLES)

Technote (troubleshooting)


After you uninstall IBM CommonStore for SAP Version 8.4 on SLES, the CommonStore for SAP installation directory still contains files that should have been removed during uninstallation.


When you migrate CommonStore for SAP to IBM Content Collector for SAP Applications, you might decide to install the new product in the same directory as CommonStore for SAP. When you try to start Content Collector for SAP, you might receive an error.

Resolving the problem

Do not install Content Collector for SAP in the directory from which you uninstalled CommonStore for SAP. Choose a different installation directory.

Product Alias/Synonym


Document information

More support for: CommonStore for SAP

Software version: 8.4

Operating system(s): Linux

Reference #: 1606183

Modified date: 31 July 2012