Unable to schedule a report via the namespace Custom Java application Provider

Technote (troubleshooting)

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From Cognos connecion, user logged in using Custom Java application Provider (CJAP) namespace and try to schedule a job or report to run at a later date/time, It is error out with a message 'Not
supported'. There is no error description..


Custom Java application Provider (CJAP) code issue.


windows 2008, Linux

Resolving the problem

For schedule a report or job, user must be able to log in to the

namespace using username and password Additionally, in order to generate
the trusted credentials to be stored in the Content store, the Custom JAVA Authentication Provider (CJAP) developer must have correctly implemented the generateTrustedCredential
method within the Visa object.
For complete details, refer to the sample <Cognos install
location>\sdk\java\AuthenticationProvider\JDBCSample. Specifically
It is recommend that the you implement the JDBC Sample and compare the
operation (testing that it works for scheduling) and coding of this
sample against your CJAP.

Document information

More support for:

Cognos Business Intelligence and Financial Performance Management
Legacy Cognos

Software version:


Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Software edition:

All Editions

Reference #:


Modified date:


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