Launching SmartCloud APM UI via the 'Launch' button available from TIP console, a new browser window titled "APM Dashboard" appears, but is empty.
"APM dashboard" GUI window appears, but is blank, empty, and does not contain any information.
Possible cause is that the currently in use internet browser version is not correct.
SmartCloud Application Performance Management, ITCAM for Tx, ITCAM for AD, ITCAM Managers products.
Diagnosing the problem
Check APM UI console from Tivoli Integrated Portal GUI console, using another system and/ or another internet browser type and version.
Resolving the problem
SmartCloud Application Performance Management v7.5 supports following internet browsers :
- Internet Explorer version 9
- Firefox version 10 and Extended Support Release (ESR)
|Systems and Asset Management||IBM SmartCloud Application Performance Management||IBM SmartCloud Application Performance Management UI||7.5.0|
SmartCloud Application Performance Management User Interface