Connection issue between SAP Suite adapter for JCo 3x and SAP 6.0 SAP ECC EHP4

Technote (troubleshooting)


Problem(Abstract)

SAP Suite adapter for JCo 3x does not connect to SAP 6.0 SAP ECC EHP4

Symptom

Error in sap3.log

[2012-07-13 10:21:24.822] ERROR 000410051785 SERVICES.SAPSUITE3.ServerError DIASORIN_SAP_JCO_ADAPTER_DEV: Error on SAP Server with ProgramID=engineer-4xxxx.xc_rfcr. GatewayHost=xxx.xx.xx.xx. GatewayService=xx00.
[2012-07-13 10:21:24.822] ERROR [1342167684822] java.lang.RuntimeException
[2012-07-13 10:21:24.823] ERRORDTL [1342167684822]com.sap.conn.jco.JCoException: (104) JCO_ERROR_SYSTEM_FAILURE: java.lang.RuntimeException (raised by system xxxxxl|a_rfc)
at com.sap.conn.jco.rt.MiddlewareJavaRfc.generateJCoException(MiddlewareJavaRfc.java:664)
at com.sap.conn.jco.rt.MiddlewareJavaRfc$JavaRfcServer.listen(MiddlewareJavaRfc.java:2443)
at com.sap.conn.jco.rt.DefaultServerWorker.dispatch(DefaultServerWorker.java:284)
at com.sap.conn.jco.rt.DefaultServerWorker.loop(DefaultServerWorker.java:369)
at com.sap.conn.jco.rt.DefaultServerWorker.run(DefaultServerWorker.java:245)
at java.lang.Thread.run(Thread.java:736)
Caused by: RfcException: [xxxxx|a_rfc]
message: java.lang.RuntimeException
Return code: RFC_FAILURE(1)
error group: 104
key: RFC_ERROR_SYSTEM_FAILURE
Exception raised by engedisvil|a_rfc

at com.sap.conn.jco.rt.MiddlewareJavaRfc$JavaRfcServer.executePlayback(MiddlewareJavaRfc.java:2832)
at com.sap.conn.jco.rt.MiddlewareJavaRfc$JavaRfcServer.playbackTRfc(MiddlewareJavaRfc.java:2646)
at com.sap.conn.jco.rt.MiddlewareJavaRfc$JavaRfcServer.handletRfcRequest(MiddlewareJavaRfc.java:2537)
at com.sap.conn.jco.rt.MiddlewareJavaRfc$JavaRfcServer.listen(MiddlewareJavaRfc.java:2358)
... 4 more
Caused by: RfcException: [xxxxx|a_rfc]
message: java.lang.RuntimeException
Return code: RFC_FAILURE(1)
error group: 104
key: RFC_ERROR_SYSTEM_FAILURE
Exception raised by xxxxx|a_rfc


Cause

Unicode not set on SAP's RFC configuration and on the SAP Suite Adapter for JCo 3x on Sterling B2B Integrator.

Resolving the problem

Set the Unicode as the communication type in the SAP RFC configuration and enable Unicode support on the SAP Suite Adapter for JCo 3x

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Document information


More support for:

Sterling B2B Integrator
Adapters

Software version:

5.2, 5.2.1, 5.2.2, 5.2.3, 5.2.4

Operating system(s):

All

Software edition:

All Editions

Reference #:

1605166

Modified date:

2013-09-25

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