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BIRT Base Services reports - Silent print functionality on Fire Fox explained

Question & Answer


Question

Why do BIRT Base Services reports only work on certain Fire Fox browser versions and in certain circumstances?

Answer

There are 2 types of silent printing as follows:

1. Direct Print (DP) - - Prints the report only.
2. Direct Print with Attachments (DPA) -- Prints the report and any attachments on the record.

Active X controls are only used in the 2nd type of silent printing - and only if the attachment is a Microsoft Office document (like .doc, .xls or ppt).
Users can attach other files, so if you use a non-Microsoft file ,e.g .PDF or .JPG -- Active X controls are not used and so DPA can execute from a Firefox Browser .

Summarizing:

Direct Printing with Attachments (DPA) does not work in a Fire fox browser in the following conditions -

a. If you are using Direct Printing with Attachments and your Attachments are Microsoft Documents

b. Also, only certain Fire Fox versions are a supported browser to be used with Maximo and Birt as shown here in the matrix :



For further information on supported browsers with Maximo Base Services and BIRT reporting, please see the IBM Maximo matrix here:



Further information on this topic and more can be found for V7.5 here:

http://www-304.ibm.com/support/docview.wss?uid=swg21498665

Further information on this topic and more can be found for V7.1 here:

http://www-304.ibm.com/support/docview.wss?uid=swg21370440

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Document Information

Modified date:
17 June 2018

UID

swg21602414