Why do BIRT Base Services reports only work on certain Fire Fox browser versions and in certain circumstances?
There are 2 types of silent printing as follows:
1. Direct Print (DP) - - Prints the report only.
2. Direct Print with Attachments (DPA) -- Prints the report and any attachments on the record.
Active X controls are only used in the 2nd type of silent printing - and only if the attachment is a Microsoft Office document (like .doc, .xls or ppt).
Users can attach other files, so if you use a non-Microsoft file ,e.g .PDF or .JPG -- Active X controls are not used and so DPA can execute from a Firefox Browser .
Direct Printing with Attachments (DPA) does not work in a Fire fox browser in the following conditions -
a. If you are using Direct Printing with Attachments and your Attachments are Microsoft Documents
b. Also, only certain Fire Fox versions are a supported browser to be used with Maximo and Birt as shown here in the matrix :
For further information on supported browsers with Maximo Base Services and BIRT reporting, please see the IBM Maximo matrix here:
Further information on this topic and more can be found for V7.5 here:
Further information on this topic and more can be found for V7.1 here:
|Systems and Asset Management||Control Desk||AIX, HP-UX, Linux, Solaris, Windows||7.5|
|Systems and Asset Management||Tivoli Service Request Manager||AIX, Linux, Solaris, Windows 2003 server, Windows 2008 server||7.1, 7.1.2, 7.2, 7.2.1, 7.5|
|Systems and Asset Management||Tivoli Change and Configuration Management Database||AIX, Linux, Windows, Solaris, HP-UX||6.2.7, 6.2.8, 7.1, 7.1.2, 7.2, 7.2.1, 7.5|
|Systems and Asset Management||Tivoli Asset Management for IT||AIX, HP-UX, Linux, Solaris, Windows||6.2.7, 6.2.8, 7.1, 7.1.1, 7.2, 7.2.1, 7.5|