IBM Support

Unreadable characters following IBM Spectrum Protect export, import, and node replication operations

Technote (troubleshooting)


The IBM Spectrum Protect server might not complete code page conversion during export, import, and node replication operations.


If servers are running in different locales, some information in databases or system output might become unreadable. Invalid characters might be displayed, for example, in the contact information for the administrator and client nodes, and in descriptions of policy domains. Any field that is stored in the server character set and that has extended ASCII characters can be affected.

Tip: The product now known as IBM Spectrum Protect™ was named IBM Tivoli® Storage Manager in releases earlier than Version 7.1.3. To learn more about the rebranding transition, see technote 1963634.

Resolving the problem

To resolve the issue, after the export, import, or node replication operation, update the fields by using the appropriate UPDATE commands.

Tip: This server limitation does not affect client data. Any client data that was exported, imported, or replicated can be restored, retrieved, and recalled.

Document information

More support for: Tivoli Storage Manager

Software version: All Versions

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows

Reference #: 1601055

Modified date: 12 June 2017