IBM Support

NetView doesn't terminate when a cancel is issued.

Troubleshooting


Problem

The customer issued a P NetView and the address space didn't terminate.

Resolving The Problem

A dump taken after the cancel command showed that there were several autotasks that were posted to terminate but have not. These autotasks were both authw00XX tasks and were in a wait in HSAPHSPI at offset '36E' and only waiting on a single ecb, not the termination ecb. This is due to the checks for termination are done in INGHWCMD/INGHWCOM framework, which calls the HSAPH* SA-BCPii code.

As a circumvention please have the customer issue an INGHWSRV TERM before stopping NetView. The command will end all SA-BCPii sessions and disable the SA-BCPii interface.

[{"Product":{"code":"SSWRCJ","label":"IBM Tivoli System Automation for z\/OS"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"--","Platform":[{"code":"PF035","label":"z\/OS"}],"Version":"All Versions;3.3","Edition":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Document Information

Modified date:
08 August 2018

UID

swg21600875