Technote (FAQ)
Question
How to collect diagnostics for SMC Juniper Switch problems in a Balanced Warehouse System or IBM Smart Analytics System
Cause
Problems with the switch
Answer
To analyze problems with SMC Juniper Switches in a Balanced Warehouse System also known as BCU or IBM Smart Analytics System the following diagnostics are necessary:
- Connect to the switch via a telnet session.
The IP address for the switch is most likely 172.16.10.1 and 172.16.10.2
The default userid and password is admin/admin if this has not been changed.
If you want to log the output of your telnet session you can do the following:
telnet -f switchlog1.txt 172.16.10.1
telnet -f switchlog2.txt 172.16.10.2
- Collect port configuration:
show running-config
- Collect version info:
show version
show system
- Collect the logs:
show log flash
show log ram
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