Collecting diagnostics for SMC Switch issues

Technote (FAQ)


How to collect diagnostics for SMC Switch problems in a Balanced Warehouse System or IBM Smart Analytics System


Problems with the switch


To analyze problems with SMC Switches in a Balanced Warehouse System also known as BCU or IBM Smart Analytics System the following diagnostics are necessary:

  1. Connect to the switch via a telnet session.
    The IP address for the switch is most likely and
    The default userid and password is admin/admin if this has not been changed.
    If you want to log the output of your telnet session you can do the following:
    telnet -f switchlog1.txt
    telnet -f switchlog2.txt

  2. Collect port configuration:
    show running-config

  3. Collect version info:
    show version
    show system

  4. Collect the logs:
    show log flash
    show log ram

Document information

More support for:

InfoSphere Balanced Warehouse
Balanced Warehouse D Class - D5100

Software version:

9.5, 9.7

Operating system(s):


Reference #:


Modified date:


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