IBM Support

Fibre channel workspace takes over 2 minutes to load but returns no data

Troubleshooting


Problem

aixDataProvider log file shows the following error after timing out 26 seconds (2012/06/28,14:59:01.0000-1:fcstat.c,783,"fc_req_adapter_stats") Error opening device: /dev/fscsi0

Symptom

Actual 26 second time-out error seen in the <hostname>aixDataProvider-614fec68b4-01.log


(2012/06/28,14:58:35.0D76-1:fcstat.c,723,"fc_req_adapter_stats") Entry
(2012/06/28,14:59:01.0000-1:fcstat.c,783,"fc_req_adapter_stats") Error opening device: /dev/fscsi0
Note the 26 seconds of 'nothing' between these two messages. Each re-occurrence of the second message comes after 26 seconds of delay.

Cause

"Error opening device: /dev/fscsiX
errno: 00000046

The errno above is in hex so if you convert to decimal it will be 70.
Now look in /usr/include/errno.h:
#define ENETUNREACH 70 /* Network is unreachable */

"fcstat fcs(x)" is timing out after 26 seconds by design (ie. the fibre adapter will retry 5 times for 5 secs for each adapter. Hence the reason the timeout is 26 (ie. 5 x 5) seconds with a little extra time in other places."
This Fibre adapter was NOT connected to the switch and NO wrap plugs were attached.

Resolving The Problem

Attach wrap plugs to any Fibre adapters that are not terminated into a switch.

[{"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"ITM Agent System P V6","Platform":[{"code":"PF002","label":"AIX"}],"Version":"6.2.2.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Historical Number

15939 057 649 ;47231 662 706

Document Information

Modified date:
17 June 2018

UID

swg21600064