Technote (troubleshooting)
Problem(Abstract)
When you attempt to start a service for the IBM Business Process Manager Version 8.0 products through the StartService REST API, you receive a CWTBG0568E error message.
Symptom
You might see the following error when you attempt to start a service with the REST API:
REST API Sample:
http://<hostname>:<port>/rest/bpm/wle/v1/service/<Process App Acronym>@<service>?action=start&snapshotId=<snapshotID>&createTask=false&parts=all
errorMessage:
"CWTBG0568E: Unable to start service type BACKGROUND due to a restriction: Service type must be AJAX or HUMAN.",
errorMessageParameters:
[
"BACKGROUND"
],
Cause
There was a deliberate change for Version 8.0 to address an SQL issue. This change limits human services to be started using a REST call. Only AJAX and human services are allowed to be executed using REST calls.
Resolving the problem
You can use the startProcess or another REST API to implement the same function with non-human or AJAX services.
| Segment | Product | Component | Platform | Version | Edition |
|---|---|---|---|---|---|
| Business Integration | IBM Business Process Manager Standard | REST API | AIX, Linux, Linux zSeries, Solaris, Windows | 8.0 | |
| Business Integration | IBM Business Process Manager Express | REST API | Linux, Linux zSeries, Windows | 8.0 | |
| Business Integration | IBM BPM Advanced Pattern on Red Hat Enterprise Linux Server | REST API | Linux Red Hat - xSeries | 8.0 |
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