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Importing redundant license file in LKAD 8.1.2 results in "APPCRASH with licadmin8.exe" error

Technote (troubleshooting)


Attempts to import a redundant license file in IBM Rational License Key Administration (LKAD) 8.1.2 results in the error "APPCRASH with licadmin8.exe" on Microsoft Windows 2008 server.


The full error message is as follows:

License Key Administration Application has stopped working.

Problem signature:

Problem Event Name: APPCRASH

Application Name: licadmin8.exe

Diagnosing the problem

Verify if the the rational_server_perm.dat contain the redundant license data.

Resolving the problem


    1. Copy the redundant license data directly into the rational_server_perm.dat file.
    2. Restart the Rational Common License Server.

Document information

More support for: Rational License Key Server
License Key Administrator

Software version: 8.1.2

Operating system(s): Windows

Reference #: 1599823

Modified date: 03 April 2013