Document Extraction Service creates zero byte DOC-SPLIT-1 in Sterling Integrator

Technote (troubleshooting)


Document Extraction service creates a zero byte DOC-SPLIT-1 under certain circumstances. One such is when the persistence of the business process (BP) is low, for example BP Start Stop - Engine , a zero byte file is extracted.

Resolving the problem

As a workaround change the document storage to File System for that particular BP.

This issue has been fixed in patch 5020401 ( of Sterling Integrator

Document information

More support for:

Sterling B2B Integrator

Software version:

5.2, 5.2.2

Operating system(s):


Reference #:


Modified date:


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