IBM Support

Receiving Error 1329 or 1330 while installing IBM SPSS Modeler on a Windows XP operating system

Technote (troubleshooting)


Problem(Abstract)


Upon attempting to install IBM SPSS Modeler on a Windows XP operating system, the end-user is receiving:

Error 1329 or 1330: a file that is required cannot be installed because the cabinet file is not digitally signed. This may indicate that the cabinet file is corrupt.

Symptom

Unable to Install IBM SPSS Modeler on Windows XP operating system


Environment

This errors only occurs under Windows XP.


Diagnosing the problem

Installation of the same program on a Windows Vista or 7 operating system does not reproduce this issue. This proves that the downloaded cabinet files are not corrupt.

Resolving the problem

This is a problem with the digital signature certificates on your Windows XP machine. You can update your certificates by installing the digital signature from the links below:
For Windows XP: http://support.microsoft.com/kb/960554/en-us
For Windows Server: http://support.microsoft.com/kb/888303/en-us

This issue has been documented in the Troubleshooting section of the IBM SPSS Modeler Installation Guides.

Related information

Need more help? Our Modeler forum is Live!

Document information

More support for: SPSS Modeler
Modeler

Software version: 15.0

Operating system(s): Windows

Reference #: 1599413

Modified date: 07 September 2016


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