Troubleshooting
Problem
This document describes the points that you must consider when installing IBM Tivoli Directory Server Version 6.3 on Red Hat Enterprise Linux 6 (RHEL 6) operating system.
Resolving The Problem
For a comprehensive list of the current recommended fix levels for IBM Tivoli Directory Server, see http://www-304.ibm.com/support/docview.wss?rs=767&uid=swg27009778.
Use this document to find the following information:
- Prerequisites for installing Tivoli Directory Server 6.3 on RHEL 6 systems.
- Instructions to install Tivoli Directory Server 6.3 and upgrade to Tivoli Directory Server 6.3 fix pack 10.
- Known issues and their work around.
Prerequisite for installing Tivoli Directory Server Version 6.3 on Red Hat Enterprise Linux 6 (RHEL 6) operating system
Instructions for installing Tivoli Directory Server Version 6.3 and upgrading to Tivoli Directory Server Version 6.3 fix pack (FP) 10
Known issues and their work around
Prerequisite for installing Tivoli Directory Server Version 6.3 on Red Hat Enterprise Linux 6 (RHEL 6) operating system
- The Korn shell (ksh) is required on Linux operating systems.
- Before installing Tivoli Directory Server Version 6.3 client or server packages on RHEL 6, the following prerequisite packages must be present on the RHEL 6 system.
- compat-libstdc++-33 and its dependencies
- gcc
- gcc-c++
- glibc
- glibc-common
- glibc-devel
- glibc-headers
- libgcc
- compat-libstdc++-33 and its dependencies
- gcc
- gcc-c++
- glibc
- glibc-common
- glibc-devel
- glibc-headers
- libgcc
- compat-libstdc++-33 (install both 32 and 64-bit versions) and the dependencies
- gcc
- gcc-c++
- glibc
- glibc-common
- glibc-devel
- glibc-headers
- libgcc
- compat-libstdc++-33 and its dependencies
- gcc
- gcc-c++
- glibc
- glibc-common
- glibc-devel
- glibc-headers
- libgcc
- On RHEL 6, DB2 V9.7 FP4 is required for Tivoli Directory Server Version 6.3. To install DB2 V9.7 FP4 on RHEL6, the required minimum level of compat-libstdc++ is 1.3.1. On System z Linux, you must install the compat-libstdc++-33-3.2.3-47.3.s390x.rpm or higher version package before you install DB2.
You must upgrade the listed packages to the latest patch levels. See the Red Hat support site at http://rhn.redhat.com for patches for Red Hat Enterprise Linux. You must install the following packages that are included with the Linux operating system.
Red Hat Enterprise Linux (RHEL) Server 6 on x86-32 (x86/IA32) platform | Red Hat Enterprise Linux (RHEL) Server 6 on x86-64 (AMD64/EM64T) platform | Red Hat Enterprise Linux (RHEL) Server 6 on System z | Red Hat Enterprise Linux (RHEL) Server 6 on POWER System (System i and System p) |
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See the following DB2 websites for information about the DB2 prerequisites on RHEL 6.
Instructions for installing Tivoli Directory Server Version 6.3 and upgrading to Tivoli Directory Server Version 6.3 fix pack (FP) 10
On RHEL 6, you can install Tivoli Directory Server 6.3 using native operating system utilities only. To use Tivoli Directory Server 6.3 on RHEL 6, you must perform the following steps:
- Install Tivoli Directory Server 6.3 General Availability (GA) version using native operating system utilities.
- Upgrade DB2 V9.7 FP2 (provided with Tivoli Directory Server 6.3 GA ) to DB2 V9.7 FP4 level.
- If you are using SSL or TLS enabled versions of TDS 6.3.0.10, you must install GSKit 8.0.14.14 or higher fix pack level.
- Upgrade Tivoli Directory Server 6.3 GA to Tivoli Directory Server 6.3 FP 10 or higher fix pack level. See the following website for more information.
- See the readme file for the required fix pack level at http://www-933.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm~Tivoli&product=ibm/Tivoli/Tivoli+Directory+Server&release=All&platform=All&function=all.
- See http://www-304.ibm.com/support/docview.wss?rs=767&uid=swg27009778 to obtain the latest fixes for IBM Tivoli Directory Server.
Notes:
- Tivoli Directory Server 6.3 installation using GUI installation program is not supported on RHEL 6.
- Tivoli Directory Server 6.3 White pages installation using GUI installation program is not supported.
- If you encounter an issue with the graphical user interface (GUI) tools such as the Instance Administration tool (idsxinst) and the Configuration tool (idsxcfg), use the appropriate command-line tool to complete the task.
Supported Tivoli Directory Server Version 6.3 fix pack 10 components on RHEL 6 operating system:
Operating system | Supported 64-bit Directory server components | Supported 32-bit Directory server components | Supported DB2 levels | Supported co-requisite software |
Red Hat Enterprise Linux (RHEL) Server 6 on x86-64 (AMD64/EM64T) | Client Server Proxy server Web Administration tool | Client | V9.7 ESE FP4 |
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Red Hat Enterprise Linux (RHEL) Server 6 on x86-32 (x86/IA32) | Not applicable | Client Server Proxy server Web Administration tool | V9.7 WSE FP4 |
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Red Hat Enterprise Linux (RHEL) Server 6 on System z | Client Server Proxy server Web Administration tool | Client | V9.7 ESE FP4 |
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Red Hat Enterprise Linux (RHEL) Server 6 on POWER System (System i and System p) | Client Server Proxy server Web Administration tool | Client | V9.7 ESE FP4 |
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Red Hat Enterprise Linux (RHEL) Desktop 6 on x86-64 | Client | Not applicable | Not applicable |
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Red Hat Enterprise Linux (RHEL) Desktop 6 on x86-32 | Not applicable | Client | Not applicable |
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*Note: You must upgrade the GSKit version to 8.0.14.22 or higher fix pack levels. The upgrade is required because of a known SSL/TLS related memory leak issue in GSKit version earlier than 8.0.14.22, which is fixed in GSKit 8.0.14.22 and higher fix pack levels.
Supported browsers for Web Administration tool:
- Mozilla Firefox 3.5.10
Known issues and their work around
On RHEL6 systems, the following issues were found. The tech notes with identified issues and their work around are listed.
- APARs:
- The idsbulkload command fails on RHEL 6 with GLPBLK108E error message. See the APAR IO15265 description at http://www-01.ibm.com/support/docview.wss?uid=swg1IO15265 for more information.
- A return code, rc=-1, operations error is returned even after the ibmdirctl command starts ibmslapd on RHEL 6. See the APAR IO15910 description at http://www-01.ibm.com/support/docview.wss?uid=swg1IO15910 for more information.
- The Instance Administration tool (idsxinst) might throw an error when setting the LOCPATH environment variable with an invalid value. See the APAR IO16724 description at http://www-01.ibm.com/support/docview.wss?uid=swg1IO16724 for more information.
- Tech notes:
- Starting the ibmslapd or ibmdiradm process automatically using the inittab method on RHEL 6 does not work. See the tech note at http://www-01.ibm.com/support/docview.wss?uid=swg21588061 for more information.
- Before installing DB2 V9.7, install compat-libstdc++ package on the system, if not present. If the required compat-libstdc++ package is not found on the system, DB2 exits installation with following error messages.
- WARNING:
Required minimum level of libstdc++ is 1.3.1
Actual version of the library file detected : CXXABI_1.3
Check the following web site for the up-to-date system requirements of IBM DB2 9.7
http://www.ibm.com/software/data/db2/udb/sysreqs.html
http://www.software.ibm.com/data/db2/linux/validate
Aborting the current installation ...
Run installation with the option "-f sysreq" parameter to force the installation
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Document Information
Modified date:
16 June 2018
UID
swg21599258