QCI fails to connect to HP Quality Center 11 patch 9
IBM Rational DOORS Quality Center Interface (QCI) 18.104.22.168 fails to connect to HP Quality Center (QC) 11 patch 9, which is the QC 11 version with the QCCR1J22427 fix required by QCI. QCI was installed successfully per the installation instructions.
While creating a data connection for HP Quality Center 11, you get a "Data provider failed to initialize" error during the Test Connection step.
The ALM client is not registered.
This has been seen when integrating IBM Rational DOORS Quality Center Interface 22.214.171.124 with HP Quality Center 11.
Diagnosing the problem
If you are having this problem, you will not see errors in the Microsoft Windows Event Viewer or the TDIService.log file when you reproduce this problem. Most IBM Rational DOORS Quality Center Interface connection problems send errors to the Windows Event Viewer or the TDIService.log file, if not both.
Resolving the problem
To resolve this issue, please register the HP Quality Center 11 ALM client on the IBM Rational DOORS Quality Center Interface server. This procedure is documented in the Using Rational DOORS for HP Quality Center Interface Release 3.5.1 publication on pages. 65 - 66 (pp. 73 - 74 of PDF).
|Software Development||Rational DOORS||Installation||Windows||126.96.36.199, 188.8.131.52, 3.5.1|
More support for:
Integrations: 3rd Party
Software version: 9.2, 184.108.40.206, 220.127.116.11, 18.104.22.168, 22.214.171.124, 126.96.36.199, 9.3, 188.8.131.52, 184.108.40.206, 220.127.116.11, 18.104.22.168, 22.214.171.124, 126.96.36.199, 188.8.131.52, 9.4, 184.108.40.206, 9.5, 220.127.116.11, 9.5.1, 18.104.22.168
Operating system(s): Windows
Reference #: 1599182
Modified date: 19 July 2013
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