rz ReadoutBlockCount 1 error 2

Troubleshooting

Problem

When you start the agent, everything runs fine. After some amount of time the TEPS response for new data slows down tremendously.

Symptom

Slow performance and errors in the agent logs
(4FB3F5A5.0EC3-1:kraaefio.cpp,911,"readFileBlockData") *EV-INFO:
Read outBlockCount 1 error 2
No such file or directory
+4FB3F5A5.1094 - "KRZ" - "KRZAGTNETS" - "CONNERROR"
(4FB3F5A5.1095-1:kraaeeat.cpp,2064,"ATTR2_Initialize")
"KRZ_AGENT_REMOTE_CONNECTION.Connection_Error_Message"
+4FB3F5A5.1095 - "Connection_Error_Message" -
"KRZ_AGENT_REMOTE_CONNECTION"
+4FB3F5A5.1095 - "KRZ" - "KRZAGTNETS" - "CONNERRMSG"

Resolving The Problem

For this agent it is recommend that any single agent monitor have no more than 10 database instances. The agent process is collecting data for 10 instances and forwarding data rows to the TEMS through one connection. When performance slows down it is because there is a lot of data going through a single connection.

[{"Product":{"code":"SS3JRN","label":"Tivoli Composite Application Manager for Applications"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"ITCAM Extended Agent for Oracle Database 5724V09OR v6.3","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"6.3.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Product Synonym

itcamfapps

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Document Information

Modified date:
17 June 2018

UID

swg21598711

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